Sorry, the Android camera encountered a problem. You may need to restart the device

In the latest versions of Android, you may get the following error when trying to scan a new card. This may occur after a the installation of your LinkCard mobile application.
This error usually occurs when LinkCard App does not have the permission to access your camera.
Please enable the access by following the steps described below:

  • Open the settings of your smartphone 

  • Scroll down and open the Applications Manager  

  • Scroll down to LinkCard and open the permissions 

  • Activate the Camera 

  • Go back to LinkCard App and try to scan the code again

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